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CQI for Public Health: Tool Time is a Course

CQI for Public Health: Tool Time

2.0 credits

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Full course description

We apologize for any inconvenience, but this course is currently down for maintenance due to the Adobe no longer supporting Flash Player as of January 12, 2021. 

Course Description:

This on-line course provides the most commonly used tools for continuous quality improvement (CQI) and is designed to accompany the course CQI for Public Health:The Fundamentals. This course was developed for public health agencies and their partners, although the principles, process and tools have been used in all kinds of organizations and can be used anywhere – even at home. 

This course consists of five modules, following the CQI for Public Health:The Fundamentals modules:

  • Module 4: Analysis Tools
  • Module 5: Data Tools
  • Module 6: Decision Making Tools
  • Module 7: Planning Tools
  • Module 8: QI Storyboards


Upon completion of this course, participants will be able to:

  • Describe the four types of flow charts
  • Discuss the use of a fishbone diagram to analyze a problem
  • Recognize the five whys technique to determine the root cause of a problem
  • Describe six data tools than can be used in the Plan-Do-Study-Act cycle for problem solving
  • Describe three tools for decision making in the Plan-Do-Study-Act cycle
  • Describe three tools for planning, planning improvements, and monitoring
  • Describe a storyboard as a CQI tool

This course addresses the following Core Competencies for Public Health Professionals: 2.A.11. It also addresses and supports PHAB Standard 9.2 (v1.5).


The target audience for this course is anyone interested in quality improvement in public health.

Continuing Education:

This continuing education activity has been approved by the Ohio State Board of Sanitarian Registration. 
Course Number: CE-0000001004  Clock Hours: 2

Sponsored by the Center for Public Health Practice (MEP100177), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc., this program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 2 total Category I contact hours in health education. Maximum advanced-level contact hours available are 0. 
This course is approved for 2 CPH CEs by the National Board of Public Health Examiners. 

This nursing continuing professional development activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91) Activity Number: 2020-0000000248  Contact hours: 2
Please contact or 614-292-2291 for more information about contact hours.